Everything that's Real

Sunday, August 13, 2006

customer service

i honestly think that oub centre has a problem with their management... the staff is downright lazy and unhelpful...

-- the inferiors cannot cover the task of the superior who was on medical leave for more than 2 weeks?! i mean if u cant cover i can still understand but u cannot promise to help and not give a reply... DUN promise if u cant do it... this is stupid... i mean if u realli cannot do it, think of an alternative way... didnt ya parents teach u that?! coz we pay rent and u dunno how to do things?

-- the most ridiculous thing is that u charge so much rent and when the rent is only 1 day late u charge exhorbitant interest!! i'm fine that it makes sense if the payment is late and u charge interest but the rate is worse than a loan-shark!! omg... how can this be?

-- all land-lords are the same... when they see u earning money, they want a cut of it, so they increase your rent by 100%... ridiculous... perhaps thats another way of asking you to shift out...

-- the staff is absolutely 'sucky' and they have a serious attitude problem.. no manners when they talk to their 'customers'... (What's your problem).. i simply hate ppl without manners... i mean if i talk to you nicely, i just be courteous ya? i dun find it very difficult, at most after u hang up the phone just curse la.. (once again, what's your problem?!) asking for u to get some1 to check out what's the problem with the unlit lights on my signboard is not that difficult right?! wth... give me plenty of crap and dun wanna listen to me 1st! what did they teach u abt customer service..

disappointed me time and again... what more crap can u give me?! thankfully, i'm not the actual tenant, but it teaches me a lesson when i wanna rent a space in the mall.. and fortunately, i'm leaving oub centre for good soon...

that's a temporary goodbye to optometry and hello to super dry skin...

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